Refunds and cancellation
Last updated 9 October 2026.
Each course is purchased individually, as a one-time payment processed securely through Razorpay in Indian Rupees (INR). There is no recurring subscription charge for a course purchase. See the Pricing page for how platform-wide membership works separately.
If you purchased a course by mistake, or haven't started any lesson in it, contact us within 7 days of purchase and we will cancel the purchase and issue a full refund to your original payment method. Refunds through Razorpay typically reach your bank or card within 5–7 business days of approval.
Once you've started a lesson, submitted an assignment, or attended a live class in a course, that course is considered in active use. We evaluate refund requests after this point case by case. Reach out and explain what happened; we'd rather understand a genuine problem than hide behind a blanket no-refund rule.
A live class occurrence that a teacher cancels, or that Swaranjani cancels for a platform-side reason, does not consume any part of your course access. No separate refund action is needed for that individual class. If a course is cancelled by its teacher before you were able to attend any live sessions in it, contact us for a refund.
Email ranjeeta@swaranjani.com with your account email and the course name. We aim to respond within 3 business days.
Refunds are reviewed and issued by the owner by hand. There is no automatic refund button. When a refund is made through Razorpay, your access to that course is removed at the same time, and a certificate issued for it is withdrawn. Your account and your other courses are not affected.
We may update this policy as the platform evolves. Meaningful changes will be reflected here with an updated date.
